Chadwick's Processing

Business Analysis

As-is analysis of the scouring operation. People, processes, safety culture, and metrics across feeding, scouring, and packing — built from discovery sessions, feedback forms, and site observations.

Analysis pages
Operations Improvement Pyramid
The framework connecting goals, incentives, processes, and team culture. Each layer supports the ones above it — SOPs alone won't stick without the right foundation.
  • 4 layers from goals to team environment
  • Current state and what needs building
  • Logic chain showing how layers connect
  • Next steps with immediate actions
View the pyramid
Scouring Process Maps
As-is process across feeding, scouring, and packing departments — mapped down to Level 5 procedures after site visit.
  • Feeding, scouring, packing flows
  • Level 5 procedure detail
  • Shift handover touchpoints
  • Pain points mapped to stages
Coming soon
Metrics Inventory
What gets measured, how it's tracked, where the gaps are. Business goals, lagging and leading indicators, operational metrics, and proposed new metrics.
  • 8 business goals from discovery
  • Lagging, leading, and operational metrics
  • Tracking status and current state
  • Prioritised proposed metrics
View metrics
Metrics Drilldown
Interactive tree from ROCE down to shift-level activity metrics. Click nodes to expand and see how throughput, safety, quality, and people connect to financial outcomes.
  • Same ROCE root as the trading tree
  • Processing margin, safety, people branches
  • Filter by area: throughput, quality, safety, people, cost
  • Tracking status at each node
Drill down
Employee Feedback Analysis
Affinity-mapped analysis of 35 feedback forms, grouped into workstreams with actionable themes.
  • 35 feedback forms analysed
  • Grouped into workstream areas
  • Key themes and sentiment
  • Actionable recommendations
Coming soon
Project context
Client
Chadwick's Processing
Business
Wool scouring and processing
Operation
~30 staff, 3 shifts, feeding/scouring/packing
Sources
Discovery session (2 Apr), employee feedback forms, site observations
Status
Working document - April 2026
Prepared by
Specs